Terms of service
Terms of Service
Last Updated: October 5, 2026
Welcome to CrowDigital. These Terms of Service govern your use of the CrowDigital website and your purchase and use of our digital products.
By accessing our website or purchasing a product from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.
1. About CrowDigital
CrowDigital provides digital products, including:
- eBooks
- PDF guides
- Workbooks
- Checklists
- Planners
- Educational resources
- Other downloadable digital materials
Our products are delivered electronically and are intended for personal use unless otherwise stated.
2. Use of Our Website
You agree to use our website lawfully and responsibly.
You must not:
- Use the website for fraudulent purposes.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of the website.
- Copy, reproduce or distribute our website content without permission.
- Use our products for unlawful purposes.
- Attempt to obtain digital products without paying for them.
We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.
3. Digital Products
All products sold through CrowDigital are digital products.
After completing a purchase, you may receive access to the purchased digital product through the email address provided during checkout or through another delivery method made available by our store.
You are responsible for providing an accurate email address and ensuring that you can receive and access digital files.
If you have difficulty accessing a purchased product, please contact:
4. Product Descriptions
We make reasonable efforts to ensure that product titles, descriptions, images and other information on our website are accurate.
However, we do not guarantee that every description, image or piece of information will always be completely error-free.
If you believe that a product is materially different from its description, please contact us at:
5. Pricing
Prices displayed on our website are subject to change without notice.
The price applicable to your purchase will generally be the price displayed at checkout at the time you complete your order.
We reserve the right to correct pricing or product information errors.
If an obvious pricing error affects an order, we may contact you to discuss the available options.
6. Payments
Payments are processed through the payment methods made available at checkout.
You agree to provide accurate and complete billing information.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We may use third-party payment providers to securely process transactions.
7. Refunds
CrowDigital offers a 30-day refund policy for eligible purchases.
If you are dissatisfied with a purchase or experience an eligible problem with a digital product, you may contact us within 30 days of purchase.
Refund requests should be sent to:
Please include your order number, the product purchased and the reason for your request.
For complete information, please review our Refund Policy.
Nothing in our refund policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.
8. Intellectual Property
All content available through CrowDigital, including but not limited to:
- eBooks
- PDF guides
- Text
- Graphics
- Illustrations
- Logos
- Product covers
- Website content
- Branding
- Original educational materials
is owned by or licensed to CrowDigital unless otherwise stated and is protected by applicable intellectual-property laws.
Purchasing a digital product gives you a limited, personal, non-transferable license to use the product.
It does not transfer ownership or copyright to you.
9. Prohibited Distribution
Unless CrowDigital has given you written permission, you may not:
- Resell our eBooks or PDF guides.
- Upload our products to file-sharing websites.
- Share purchased files publicly.
- Distribute purchased files through social media or messaging groups.
- Reproduce or republish our content.
- Modify our products and sell them as your own.
- Use our products to create competing commercial products.
- Claim our content as your own.
- Give copies to customers, clients, students or other third parties for commercial purposes.
Unauthorized distribution may result in termination of access and may lead to legal action where appropriate.
10. Personal Use
Unless a product specifically states otherwise, our digital products are intended for personal, non-commercial use.
If you require commercial, educational, organizational or resale rights, please contact us before purchasing.
11. Educational and Informational Disclaimer
Our digital guides are provided for general educational and informational purposes.
Unless explicitly stated otherwise, our products do not constitute professional legal, medical, financial, psychological, accounting, employment or other professional advice.
You should seek advice from an appropriately qualified professional when dealing with matters requiring professional guidance.
You are responsible for how you use the information contained in our products.
12. No Guarantee of Results
CrowDigital does not guarantee that using any particular eBook, guide, workbook, checklist or other digital product will produce a specific result.
Individual results will vary depending on circumstances, implementation, experience and other factors.
Our products provide information and practical ideas but do not guarantee financial, career, educational, health, business or personal outcomes.
13. Third-Party Links and Services
Our website may contain links to third-party websites, applications or services.
These third parties operate independently from CrowDigital.
We are not responsible for the availability, accuracy, content, security or privacy practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available
- Error-free
- Secure
- Free from interruptions
- Free from technical problems
We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.
15. Limitation of Liability
To the extent permitted by applicable law, CrowDigital will not be responsible for indirect, incidental, special or consequential losses arising from your use of our website or digital products.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Your statutory consumer rights remain unaffected.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold CrowDigital harmless from claims, losses, liabilities or expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
18. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we will update the "Last Updated" date at the beginning of this document.
Your continued use of our website after updated Terms are published means that you accept the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms are intended to be governed by the applicable laws of the Republic of South Africa, subject to any mandatory consumer-protection rights that may apply to customers in other jurisdictions.
Where applicable law gives you consumer rights that cannot legally be excluded or restricted, those rights will continue to apply.
20. Contact Us
If you have questions about these Terms of Service, please contact:
CrowDigital
Email: support@crowdigital.com